We've outlined our renting process so you know what to expect when renting with us
Complete our Registration Form online to be added to our database and to register your interest on any let properties we have available. Ensure you complete the form to the best of your knowledge for us to assist you in finding your perfect home!
Once you have found a property you like the look of, book a viewing with us. To do so, either call us on 01473 747728, or Request a Viewing via the form on the property page on our website. We would always advise that it is best to view a property before making an application, that way there are no surprises.
Once you have viewed the property and decided you would like to move forward, then the next step would be to make an application for the property. You can do this either over the phone on 01473 747728, or via our Application Form online. Please ensure we have all your necessary information to put forward to the Landlord for consideration.
If your application is successful, then we would require payment of a holding deposit to begin the referencing process. We use an external referencing company called Rent4Sure who carry out 3 different types of referencing. This includes a credit check, income check and Landlord check (if applicable).
Your referencing has passed! That means we can begin arranging the tenancy agreement. We will speak with yourself and the Landlord and agree a mutual date that the tenancy can begin. This gives you an opportunity to arrange contents insurance and rent protection.
A time and date will need to be arranged with you to come into the office to sign the tenancy and hand over the keys. We will also require payment of the first months’ rent and 5 weeks’ deposit, minus the holding deposit already paid to begin the tenancy. You will receive the following documents when the tenancy begins:
Now you are officially moved into your new property, it is time to set up all bills and utilities. See below a list of suppliers you are best to contact to inform of your move:
If you have any maintenance issues or need to report any damage or broken items at the property, you can do so through our Tenant Portal where one of the team will pick up your request and deal with this directly.